For the purposes of this Terms & Conditions, “we”, “our” and “us” means Tracker One and “you” and “your” means the user or customer of this website.
The following is the Agreement which applies to your use of our web pages for the purchase of online goods. By browsing through the Website, opening an Account, or purchasing from us, you agree to the terms of this Agreement. Please note that this Agreement may be amended from time to time due to technological and applicable law changes.
We and any other persons involved in the management of this website may make changes in the products described, and to other content of this website, at any time without notice.
We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified.
All depictions contained on the website are for illustration purposes only. Because of differences in picture inks, computer monitors and printer ink, colours of the actual product may vary slightly from those observed.
Prices of products and delivery and other charges displayed on this website are current at the time of issue, but are subject to change without notice. You should check the price of a product at the time of placing an order. The price displayed for products on this website represents the full price, including GST, for the product itself but in some cases does not include postage/delivery charges.
It is recommended but not required that you create an account on our website to purchase from us.
We retain absolute discretion to refuse to allow an account to be established, to terminate accounts, to remove or edit content where the account has not been kept in accordance with these terms and conditions.
It is your responsibility to provide your exact email address, delivery address, billing address and telephone number and to keep these up to date. Any incorrect information provided may lead to a delay in delivering or incorrect delivery of your ordered product.
You are responsible for maintaining the confidentiality of your account details (including password) and are fully responsible for all activities that occur under your membership. Your password and account details are stored on a secure server for ease of use in processing future orders or for warranty claims. The information is only used to process your orders, for statistical purposes that may improve our website and its services, and to allow us to notify you of special offers or new products via our newsletters. Please refer to our Privacy Statement on this website. No credit card details are stored by us.
We will take reasonable steps to secure the website and the systems in our control that are used to access and use the website. However, given the nature of the internet, it is sometimes unreliable and is a difficult medium to secure. We cannot guarantee the security of the website or the systems (including the internet and your hardware and software) used to access and use the website, or any information that passes through such systems.
Your order will be dispatched on the same day if payment has cleared into our account before the 1:30pm cut off time. After this time, your order will be dispatched within the next business day.
We will do everything we can to ensure quick and secure delivery, but ultimately, we cannot be held responsible for lost, stolen or damaged goods unless the item is insured. If problems do arise, please contact us, and we will do our utmost to resolve any issues.
We use Australia Post or Toll Priority. You will be required to sign off upon delivery. If no one is present, a card will be left advising the nearest post office or depot where the item can be collected from. Tracking details of your parcel will be emailed to you once your order has been dispatched.
For international orders, we use either Express Courier International or Registered Airmail. Please contact us for the postage cost and approximate transit time to your country.
We accept Bank Transfers, PayPal and Credit Card payments (Visa and Mastercard).
All sales are final unless items are found to be damaged or defective.
DOA (Dead on Arrival) items must be reported within 30 days from the received date. A replacement will be issued.
Items with manufacturers’ defects must be reported within the warranty period. We will repair or replace the product at our discretion and have it shipped back to you as soon as possible. In the event that the defective item cannot be repaired and replacement is not available, a full refund will be issued to your PayPal Account
No refund or replacement will be given until we have received the returned merchandise. Merchandise must be returned with all original contents, accompanied with invoice and return form.
Returned items with signs of physical damage, misuse, unauthorized repair or tampering, tested not faulty, will be refused and returned to sender at sender’s cost. Speakers and subwoofers with burnt or blackened voice coils are deemed abused or misused and will not be covered by standard warranty.
Items intended as gifts or otherwise should be inspected for physical damage as such claims beyond the DOA period will be rejected.
Buyer is responsible for compatibility of the product.
The buyer is responsible for return postage costs. Returned items should be carefully packed and shipped via traceable means.
Items requiring installation can only be claimed if proof of professional certified installer is provided.
This warranty does not limit your entitlements to other consumer warranties as provided by the Australian Consumer Guarantee.
We are committed to protecting the privacy of your personal information not only because of our legal and ethical commitment to compliance with the law but because we know that you care how information about you is used and shared. We do not sell, rent, share, or otherwise disclose personally identifiable information in violation of the commitments set forth in this Privacy Statement.
All material contained on this web site is the property of Altru Enterprise Pty Ltd, its advertisers or third party providers and is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Unless expressly authorised under this Agreement, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site, without obtaining our prior written consent.
All trademarks, brand names, and logos mentioned are used for identification purposes only and are registered trademarks of their respective owners who reserve the rights of ownership. The use of any trademark, brand name or product is not intended to suggest that the company, trademark or brand is affiliated or endorses these listings.
All information is provided to the best of our knowledge. While care is taken, any errors or omissions in the item details are unintentional.
We may, from time to time, add or remove information, products or services from this website without notice.
We reserve the right to amend these Terms at any time without notice, and we may terminate your access to this website at any time without notice. Your continued use of this website following such notification will represent an agreement by you to be bound by the Terms as amended. Where your access to this website is terminated, all disclaimers and limitations of liability set out in these Terms will survive.
Reference to “website” means the whole or any part of the web pages located on this webpage (including but not limited to any elements of design, underlying code, text, sounds, graphics, animated elements or any other content).